Effective Date: 14/04/2025
At MindSpa (https://mindspaindia.in), we are committed to protecting the privacy and confidentiality of our clients and visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services—whether online or in person.
1. Information We Collect
We may collect the following types of information:
- Personal Identification Information: Including your name, contact number, email address, and location, which may be collected when you schedule a session, subscribe to resources, or fill out a contact form.
- Health Information: Any mental health or therapy-related data you provide is treated with strict confidentiality and used only for professional support and care.
- Technical Data: Such as IP addresses, browser types, device identifiers, and cookies to help us improve site performance and user experience.
2. Use of Your Information
Your information may be used for the following purposes:
- To provide and personalize our psychological and therapy services
- To respond to queries and manage appointment scheduling
- To send educational content, newsletters, or updates (if opted-in)
- For internal recordkeeping, analytics, or legal compliance
- To maintain safety, ethics, and service standards
3. Confidentiality and Security
We maintain the confidentiality of all client information in accordance with ethical codes and applicable laws. Any health-related information is strictly accessible only to licensed professionals at MindSpa.
All data is stored securely and protected using encryption and restricted access protocols. Our website uses SSL encryption to safeguard digital communication.
4. Sharing of Information
We do not sell, rent, or trade your personal data. Your information may be disclosed only:
- With your explicit consent
- If required by law (e.g., in cases of harm, abuse, or court orders)
- To trusted third-party service providers (e.g., cloud-based systems) under binding confidentiality agreements
5. Cookies and Analytics
Our website uses cookies and similar technologies to collect data that helps us analyze user behavior, improve the site experience, and tailor content. You can manage cookie preferences via your browser settings.
6. Your Rights
As a data subject, you have the right to:
- Access the information we hold about you
- Request corrections or updates
- Withdraw consent or opt-out of communications
- Request deletion of your data (subject to recordkeeping regulations)
To exercise these rights, please write to us at mindspalko@gmail.com.
7. Children’s Privacy
MindSpa does not knowingly collect personal data from individuals under 18 without verified parental consent. If you believe a minor has provided personal data without consent, please contact us immediately.
8. Updates to the Privacy Policy
We may update this Privacy Policy from time to time in line with changes in technology, legal requirements, or our services. All updates will be posted on this page with the updated effective date.
9. Contact Information
If you have any questions or concerns regarding this Privacy Policy or your data, please contact us at:
📍 Address
12/3 Indira Nagar, Near Kohinoor Plaza,
Indira Nagar, Lucknow – 226016
📞 Phone: +91 88406 76202
✉️ Email: mindspalko@gmail.com
🌐 Website: https://mindspaindia.in
🕒 Business Hours:
Monday to Friday: 8:00 AM – 6:00 PM
Saturday: 9:00 AM – 12:00 PM